We ship 99% of orders within 24 hours. Once dispatched, they're handed over to our courier partners for delivery. You can track your order in My Orders.
If your order is delayed, please allow 24 - 48 hours beyond the expected date. Our champs will continue to track these delays proactively even without you reaching out to us.
How can I return my order?
You can initiate a return via My Orders ,the return window is within 7 days of delivery. Items must be unused, intact, and not part of hygiene-sensitive categories (like innerwear/accessories) or special promotions (like BOGO).
See our full Return & Exchange Policy. Received a wrong, damaged, or defective item? Please report it within 24 hours so we can take prompt action.
How can I exchange my order?
You can request an exchange via My Orders. The exchange window is within 7 days of delivery - currently only for size changes - not for any colour change requests. Ensure the item is intact, they're not hygiene-sensitive (like innerwear or accessories) or part of special promotions (like BOGO).
See our full Return & Exchange Policy. Our delivery partner will pick it up in 1-2 business days, and we'll ship the replacement once received.
Where is my refund?
You can track your refund anytime from the Refunds section in your account. Refunds are initiated once the returned item passes a quick quality check. It may take 5-7 business days for your bank or payment provider to credit the amount. Prepaid refunds go to the original payment method.
COD refunds are credited to your bank account.
Money got deducted, but order wasn't placed. What should I do?
Don't worry! If the amount was deducted but the order didn't go through, the refund is usually processed automatically. It may take up to 5-7 business days to reflect in your original payment method, depending on your bank or provider.Haven't received it yet?I need help with refunds
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